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Student Services Online upgrade


Student Services Online (SSO) is being upgraded, boasting a new look and mobile compatibility. The upgrade will be completed by 5pm on Monday, 14 August. Please be aware that:

  • SSO will be unavailable from 6pm on Thursday, 10 August until 5pm on Monday, 14 August 
  • If you need to do anything urgent on SSO that cannot wait until after the upgrade, make sure you do it before the upgrade begins at 6pm on Thursday, 10 August
  • If you need to request an official transcript, this will need to be done before 3pm on Thursday, 10 August
  • Following the upgrade, SSO will look very different and will be easier to use on both a regular and touch screen
  • SSO will be compatible with most devices including smartphones, with the exception of ‘Enrolment’. If you do try to enrol on a smartphone, the following message will appear:
    “Enrolment options are not available for phones. A tablet or PC will allow you to add classes to the cart and finalise your enrolment”
  • Applying to graduate is not affected by the upgrade as the deadline occurs before the upgrade
  • Your timetables will still be available via Canvas
  • If you need to update your personal details during the upgrade, you can still do this via MyAucklandUni